Peer Reviewed Journal Publication
Prof. Raghunath Rudran (with Ajith Kumar J.) “Measurement scales for technology-generated customer contact.” International Journal of Operations & Production Management 37, no. 5 (May 2017): 534-556. ABDC-A.
Peer Reviewed Journal Publication
Prof. Raghunath Rudran (with Ajith Kumar J.) “Measurement scales for technology-generated customer contact.” International Journal of Operations & Production Management 37, no. 5 (May 2017): 534-556. ABDC-A.
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Established in 1981, TAPMI has been at the forefront of management education, shaping future leaders through academic excellence, innovation, and real-world learning. With a commitment to nurturing global wealth creators and industry-ready professionals, we continuously benchmark ourselves against the best. Guided by our core values—Excellence, Trust, Honesty, Innovation, Commitment, and Student-Centricity—we foster a culture of ethics, sustainability, and transformative learning.